Specific Services of the National Institute of the Social Security
- Management, processing, resolution and organisation of payment of the following pensions: Retirement, Permanent Disability, Widowhood, Orphan´s and Family Members Pensions.
- Management, processing, resolution and organisation of pension payments in accordance with international regulations.
- Management, processing, resolution and organisation of payment of the following benefits: temporary disability due to common or occupational diseases, non-work related and work-related injuries, maternity, including the special benefit for multiple adoptions or births, paternity, risk during pregnancy and breastfeeding, family benefits for dependent foster children and the death grant.
- Processing of compensation: Non-disabling permanent injuries due to work-related accidents and occupational diseases. Partial permanent disability. Death due to work-related injuries and occupational diseases.
- Management, processing, resolution and organisation of payment of School Insurance.
- Management, processing and organisation of the payment of benefits arising from toxic shock syndrome.
- Receipt of the medical leave and medical discharge certificates when workers have TD status and the INSS is responsible for the coverage of the risk.
- Medical assessments to decide on the extension of temporary disability, contingency decisions, risk during pregnancy, etc.
- Processing of surcharges due to lack of health and safety measures in the workplace.
- Resolution of pension and benefit claims.
- Processing of information dossiers prior to retirement.
- Issuing of European Health Insurance Cards
- Receipt and checking of requests, changes and incidents that affect pensioners and benefit recipients.
- Issuing of pension and benefit certificates.
- Issuing and renewal of digital certificates.
- General information on Social Security benefits and their procedures.
- Management of all types of requests, changes and incidents affecting pensioners.
- Management of requests, changes and incidents affecting benefit recipients.
- Management and issuing of forms granting entitlement to travel to countries with which Spain has entered into bilateral health care agreements.
- Receipt and processing of complaints and suggestions.
- Automated processing of pensions in accordance with the annual revaluation in line with the forecasted CPI.
- Home delivery of notifications on pension revaluations, and cancellation or amendment of the amount of allocations for dependent foster children.
- Issuing of certificates for withholdings on account for Personal Income Tax (IRPF).
- International billing of health care expenses arising from insured persons from other countries who are temporarily staying in Spain.
- Participation and negotiation in Bilateral Social Security Agreements signed by Spain.
