It is a simple tool that requires no special knowledge, only a bit of basic knowledge on how it works and the transactions it allows you to do.
There are help manuals in the RED Direct Documentation section. Furthermore, users have the support of the Administrative Offices of the Social Security to resolve any incidents or doubts, as well as that of the User Support Unit of the TGSS (901 50 20 50).
The TGSS also organises information and training courses for users. They are intended for users who will regularly use RED Direct. They cover the areas of Contributions, Affiliation and Medical Certificates for |TD.
If you are interested in any of these courses, please contact the User Support Service (901 50 20 50).