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Making applications

How are they presented?

Applications must be submitted on the official form. The application forms include instructions in easily understood language on how to fill them in. However, if you have any questions, the officials at the Support and information Centres (CAISS) will provide advice and the help you need to complete and submit these forms. To do so, request an appointment through the Social Security e-Office or by telephone on 901 10 65 70  or on 915 41 25 30.


Applications for benefits managed by the National Social Security Institute (INSS) are processed and resolved:

  • Generally, through the Provincial Office of the INSS where the application is presented.
  • For employment disability benefits,through the Provincial Office of the INSS that corresponds to where the interested party is living.
  • If the applicant lives abroad, through the Provincial Office of the INSS for the province in Spain in which his or her last contributions were certified or claimed.

However, they can be submitted at anyofficial register or, if you have a digital certificate,to the Social Security e-Office inCitizens.


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