An Accessible Website

The Social Security Website is committed to guaranteeing the accessibility of its content to all citizens, in compliance the provisions of the Law on Information Society Services and Electronic Commerce, which affects the websites of all Civil Service departments and is in accordance with the universal design and accessibility principles provided for in Art. 4. c) of Law 11/2007, of 22 June, on Citizens' Electronic Access to Public Services, following the guidelines  provided by the WAI (Web Accessibility Initiative), which is an organisation created by the W3C (World Wide Web Consortium), to inform, research and promote work on Web accessibility.

The WAI sets out three accessibility levels: A, Double-A and Triple-A. Each of these levels requires certain specific guidelines or principles to be fulfilled.

Currently, the Social Security Website content goes up to accessibility level Double-A. Testing of the web pages was done using the TAW (Web Accessibility Test) program.


  • Page structure: A common format was designed for the content pages, header area and footer area, to help people become familiar with the structure of documents and navigate through a clear and organised structure.
  • Accessibility of text content: All templates that included content from the accessible website were created using the accessibility criteria provided by the WAI.
  • Images: There is now a sufficient level of contrast between the background and the images, through the use of appropriate colour combinations. Alternative texts were incorporated to all images, so display readers may interpret them for visually impaired users. This feature is also useful for users that have disabled images in their browsers.
  • Language identification: Where applicable, the language is identified in the inserted documents and web pages.
  • Javascript Code: The pages that contain Javascript code were created in accordance with accessibility guidelines so that they can be viewed properly.
  • Tables: All tables on the website were updated with the right code so that voice browsers can interpret them and read them out correctly.
  • Publication of accessible PDFs: The PDFs included on the website are being revised to meet accessibility standards.
  • Fulfilment of the standards: This portal was developed using HTML 5 and CSS 3 style sheets.

Future Accessibility Plans

The Social Security will continue working to ensure that in the near future its website content meets the WAI  and reaches the greatest possible number of citizens.

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