Services

Appointment: other procedures

The Directorate-General for Social Security Administration offers pensioners under the State Civil Service Pension Scheme and recipients of other benefits administered by this Directorate-General the option to book an appointment to carry out any of the following procedures at the Information Service, located at Avenida del General Perón, 38 (MASTER’S II Building) in Madrid.

Applications for civil service pensions. For widow’s, orphans’ and parents’ pensions, you must provide the surname, first name and DNI of the deceased.
Application for advance payments from the Maintenance Payments Guarantee Fund
Application for support for victims of violent crime
Request to change bank details, address, income tax details or personal details
Enquiries regarding your civil service pension
Obtaining certificates and other documents

If you would like to find out the approximate amount of your future retirement or early retirement pension, you will need to book an appointment using the Prior appointmentoption: Information prior to retirement or early retirement

In the “Applications and Procedures” section, you will find the relevant forms, along with information on the supporting documents required in each case.

To ensure the appointment booking service runs smoothly, you must book as many appointments as the number of procedures you wish to carry out.

Some Civil Service Pensions Units, based within the Delegations of the Ministry of Economy and Finance, also offer this appointment-based service. To check whether it is available where you live, click on Cita previa: Información previa a la jubilación o retiro.

Prior appointment: Information prior to retirement or early retirement.

The Directorate-General for Social Security Administration has been offering civil servants covered by the State Civil Service Pension Scheme the opportunity to obtain information on the approximate amount of their future pension up to one year before their expected retirement date.

Make an appointment

If you are a civil servant covered by the State Civil Service Pension Scheme and plan to retire within the next year, the Pension Unit of the Department of Economy and Finance offers you the opportunity to find out the approximate amount of your future pension.

To access this service, which is provided in person, you must present the following documents:

DNI
Certificate of service issued by your personnel department. (CS)
Employment history report in the event that other Social Security contributions have been made.

If you already have this documentation, please book an appointment; otherwise, it is best to arrange to obtain it before booking your appointment, as you will not be able to be seen without it.

You can book an appointment:

Electronically, if your delegation allows.
By visiting the Economy and Finance Office, provided that your local delegation offers this service.
By calling the telephone number for that centre.
By email, providing your personal details, contact telephone number and place of residence.

The table below shows the addresses, telephone numbers and email addresses for each delegation, as well as a link to book an appointment online at those delegations where this service is available.

Delegation	Address	Prior Appointment
A Coruña	Calle del Comandante Fontanes, nº10 15003 A CORUÑA	Make an appointment
Álava	Calle Olaguíbel 7, 3º 1004 ÁLAVA 945121854 alava-ipj@igae.hacienda.gob.es	Make an appointment
Albacete	Calle Francisco Fontecha 2 2001 ALBACETE 967 191 869 Albacete-ipj@igae.hacienda.gob.es
Alicante	Plaza de la Montañeta 8 3001 ALICANTE 965 14 67 07 clasespasivasalicante@igae.hacienda.gob.es	Make an appointment
Almería	Plaza de Emilio Pérez 1 4001 ALMERÍA 950 281 775 almeria-ipj@igae.hacienda.gob.es
Ávila	Plaza Adolfo Suárez 1 5001 ÁVILA 920 352 659 avila-ipj@igae.hacienda.gob.es
Badajoz	Paseo de San Francisco 17 6001 BADAJOZ	Make an appointment
Barcelona	Vía Augusta 197-199 8021 BARCELONA 932 165 000 barcelona-ipj@igae.hacienda.gob.es	Make an appointment
Vizcaya	VIZCAYA
Burgos	Calle Vitoria 39 9004 BURGOS 947256823 burgos-ipj@igae.hacienda.gob.es	Make an appointment
Cáceres	Plaza de Hernán Cortés 3 10001 CÁCERES 927 625 182 caceres-ipj@igae.hacienda.gob.es
Cádiz	Plaza de la Constitución 1 11008 CÁDIZ 956293430 cadiz-ipj@igae.hacienda.gob.es	Make an appointment
Cartagena	Calle Campos 230201 MURCIA	Make an appointment
Castellón	Paseo de Ribalta 12 12004 CASTELLÓN 964 341 782 Castellon-ipj@igae.hacienda.gob.es
Ceuta	Calle Santander 1 51001 CEUTA	Make an appointment
Ciudad Real	Calle Ruiz Morote 4 13001 CIUDAD REAL 926 271 729 ciudadreal-ipj@igae.hacienda.gob.es
Córdoba	Avenida Gran Capitán 7 14008 CÓRDOBA 957 497 632 – 653 151 546 cordoba-IPJ@igae.hacienda.gob.es
Cuenca	Parque San Julián 19 16001 CUENCA 969 240 992 Cuenca-ipj@igae.hacienda.gob.es
Gijón	Anselmo Cifuentes 13 33205 ASTURIAS	Make an appointment
Gipuzkoa	Oquendo 20, 2º 20004 GIPUZKOA 943433864 DEHGipuzkoaClasesPasivas@igae.hacienda.gob.es
Girona	Avenida Gran Vía Jaume I 47 17001 GIRONA DEHGirona@igae.hacienda.gob.es	Make an appointment
Granada	Avenida de la Constitución 1, 2º 18001 GRANADA 958 804 616 granada-ipj@igae.hacienda.gob.es
Guadalajara	Plaza del Jardinillo 1 19001 GUADALAJARA 49 247 635 Guadalajara-ipj@igae.hacienda.gob.es
Huelva	Paseo de Santa Fe 22 21003 HUELVA 959 541 591 Huelva-ipj@igae.hacienda.gob.es
Huesca	Plaza de Navarra 11 22002 HUESCA 974 238 916 huesca-ipj@igae.hacienda.gob.es	Make an appointment
Ibiza	Calle Gaspar Sabater 3 7010 PALMA 971 627 144 baleares-ipj@igae.hacienda.gob.es
Balearic Islands	Calle Gaspar Sabater 3 7010 PALMA 971 627 144 baleares-ipj@igae.hacienda.gob.es	Make an appointment
Jaén	Calle Carrera de Jesus 7 23003 JAÉN 953 294 300 jaen-ipj@igae.hacienda.gob.es
Jerez de la Frontera	Plaza de las Marinas 1 11407 CÁDIZ	Make an appointment
Las Palmas	Plaza Derechos Humanos 1 35003 LAS PALMAS	Make an appointment
León	Avenida Ordoño II 29 24001 LEÓN 987 876 239 leon-ipj@igae.hacienda.gob.es	Make an appointment
Lleida	Avenida de Blondel 23 25002 LLEIDA 973 289 779 lleida-ipj@igae.hacienda.gob.es
Logroño	Calle María Zambrano 4 26001 LA RIOJA 941 287 378 larioja-ipj@igae.hacienda.gob.es
Lugo	Rua do Teatro 4 LUGO	Make an appointment
Madrid	Avenida General Perón 38 MADRID	Make an appointment
Mahón	Calle Gaspar Sabater 3 7010 PALMA 971 627 144 baleares-ipj@igae.hacienda.gob.es
Málaga	Calle Compositor Lehmberg Ruiz 11 29007 MÁLAGA 952 075 645 Malaga-ipj@igae.hacienda.gob.es	Make an appointment
Melilla	Plaza del Mar s/n Edif. V Centenario, 10º 52071 MELILLA 952 695 534 melilla-ipj@igae.hacienda.gob.es	Make an appointment
Murcia	Avenida Gran Vía 21-23 30004 MURCIA	Make an appointment
Ourense	Calle Santo Domingo 25 32003 OURENSE 988 392 289 ourense-ipj@igae.hacienda.gob.es	Make an appointment
Oviedo	Calle Gil de Jaz 10, 6º 33004 ASTURIAS	Make an appointment
Palencia	Plazuela de la Sal 1 34001 PALENCIA 979 706 637 Palencia-ipj@igae.hacienda.gob.es
Pamplona	Calle Yanguas y Miranda 31, 7º 31003 NAVARRA 948 20 33 28 navarra-ipj@igae.hacienda.gob.es Other procedures 948 20 33 28 dncpdeh@igae.hacienda.gob.es
Pontevedra	Avenida María Victoria Moreno 45 36003 PONTEVEDRA 986 868 407 pontevedra-ipj@igae.hacienda.gob.es
S.C. Tenerife	Avenida Marítima 6, 3º 38003 SANTA CRUZ DE TENERIFE	Make an appointment
Salamanca	Plaza de la Constitución 1 37001 SALAMANCA	Make an appointment
Santander	Avenida Calvo Sotelo 27 39002 CANTABRIA 942 319 346 cantabria-ipj@igae.hacienda.gob.es
Segovia	Calle Cronista Ildefonso Rodríguez 1 40001 SEGOVIA 921 466 614 segovia-ipj@igae.hacienda.gob.es
Seville	Plaza Ministro Indalecio Prieto 1 41001 SEVILLE 954 501 201 DEHSevillaClasesPasivas@igae.hacienda.gob.es
Soria	Calle Caballeros 19 SORIA 975 233 852 soria-ipj@igae.hacienda.gob.es	Make an appointment
Tarragona	Calle La Rambla Nova 93 43003 TARRAGONA	Make an appointment
Teruel	Avenida Sagunto 24 44002 TERUEL 978 619 500 Teruel-ipj@igae.hacienda.gob.es
Toledo	Calle Nueva 1 45001 TOLEDO 925 280 504 toledo-ipj@igae.hacienda.gob.es
Valencia	Calle Roger de Lauria 26 46002 VALENCIA 963 509 043 valencia-ipj@igae.hacienda.gob.es	Make an appointment
Valladolid	Avenida de Salamanca 20 47015 VALLADOLID 983 213 550 valladolid-ipj@igae.hacienda.gob.es	Make an appointment
Vigo	Calle Lalín 2 36209 PONTEVEDRA 986 213 908 vigo-ipj@igae.hacienda.gob.es
Zamora	Plaza Castilla y León 1 49014 ZAMORA 980 509 329 zamora-ipj@igae.hacienda.gob.es
Zaragoza	Calle José Luis Albareda 18 50004 ZARAGOZA 976 769 882 zaragoza-ipj@igae.hacienda.gob.es	Make an appointment

Pension Calculator

Any civil servant who wishes to do so can work out the approximate amount of their retirement pension.

They must enter the start and end dates of their employment in Simul@ for each and every one of the civil service bodies, grades or posts in which they have served, as well as the periods for which they made contributions to the Social Security system, if they wish to have their contributions calculated on a reciprocal basis.