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Procedures

Information prior to retirement regarding the amount of the civil service pension to be received

SIA Code	994654
Name	Information prior to retirement regarding the amount of the civil service pension to be received.
Type of Procedure	Benefits.
Subject	Civil Servants.
Purpose	To provide information on the approximate amount of the future retirement pension, in accordance with current legislation and the reference amounts set out in the current General State Budget Act.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Royal Legislative Decree 670/1987 of 30 April approving the consolidated text of the Law on State Civil Service Pensions. Official State Gazette No. 126, dated 27 May 1987. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8 April 2013. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party.
Place of Submission	The registers of the Sub-Directorate-General for Civil Service Pension Schemes, the Regional Offices for Economy and Finance, and any of those referred to in Article 16.4 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation
Stages of the Procedure	The person concerned shall submit a request for information prior to retirement or leaving the service, providing all the details relating to their career in the civil service.
Forms	Request for information prior to retirement or early retirement. (online application).
Time limit for a decision
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	It doesn't have one.

Application for reconsideration prior to administrative appeal

SIA Code	1814057
Name	Application for reconsideration prior to administrative appeal.
Type of Procedure	Review of administrative decisions and appeals.
Subject	Civil Servants.
Purpose	Decisions on appeals for review lodged prior to administrative litigation, brought against the decisions of the Directorate-General for Social Security Organisation concerning civil service pensions.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Royal Legislative Decree 670/1987 of 30 April approving the consolidated text of the Law on State Civil Service Pensions. Official State Gazette No. 126, dated 27 May 1987. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2/10/2015. Law 29/1998 of 13 July governing contentious-administrative jurisdiction. Official State Gazette No. 167, dated 14/07/1998. Order HAP/547/2013 of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration. Official State Gazette No. 84, dated 08 April 2013.
Start Form	Interested party.
Place of Submission	The registers of the Sub-Directorate-General for the Civil Service Pension Management, the Regional Offices for Economy and Finance, and any of those referred to in Article 16 of Law 39/2015 of 1 October on PACAP.
Documentation
Stages of the Procedure	The interested party must lodge the appeal, together with the supporting documentation for the claim made, with the relevant registries.
Forms	Appeals and reviews.
Time limit for a decision	1 Month.
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	An administrative appeal may be lodged with the High Court of Justice of Madrid within two months from the day following notification.

Review of administrative decisions relating to civil service pensions

SIA Code	994374
Name	Review of administrative decisions relating to civil service pensions.
Type of Procedure	Review of administrative decisions and appeals.
Subject	Civil Servants.
Purpose	Review of administrative decisions by the Directorate-General for Social Security Organisation which have unduly refused to grant entitlement to a pension or which, whilst recognising such entitlement, have awarded an amount lower than that provided for by law or regulation (Article 13 of Royal Decree 5/1993 of 8 January).
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Royal Legislative Decree 670/1987 of 30 April approving the Consolidated Text of the Law on State Pensions. Official State Gazette No. 126, dated 27 May 1987. Decree 1120/1966 of 21 April approving the Consolidated Text of the Act on Pension Entitlements of Civil Servants in the State Civil Service. Official State Gazette No. 108, dated 06 May 1966. Royal Decree 1769/1994 of 5 August bringing civil service pension procedures into line with Act 30/1992, Official State Gazette (BOE) No. 198 of 19/8/1992. Royal Decree 5/1993 of 8 January on the indexation and supplements to civil service pensions for 1993 and other regulations relating to civil service pensions. Official State Gazette No. 11, dated 11 January 1993. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8 April 2013. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party and Official letter.
Place of Submission	The registers of the Sub-Directorate-General for the Management of Pension Schemes, the Regional Offices for Economy and Finance, and any of those referred to in Article 16 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation
Stages of the Procedure	The applicant must submit the application for review together with supporting documentation for the claim made.
Forms	Appeals and reviews (in-person application). Appeals and reviews (electronic application).
Time limit for a decision	4 months.
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	An optional application for reconsideration, to be lodged prior to bringing an administrative appeal, must be submitted within one month to the Directorate-General of Social Security Organisation. An administrative appeal may be lodged with the High Court of Justice of Madrid within two months from the day following notification.

Recognition of pensions arising from the Civil War

SIA Code	991683
Name	Recognition of pensions arising from the Civil War.
Type of Procedure	Benefits.
Subject	Civil Servants.
Purpose	To grant pensions to the relatives of those who died as a result of the Civil War, and also to the disabled, civilians and former combatants and their relatives; to those who served in the Armed Forces and Institutions of the Republic, having attained the rank of at least Sergeant, and to their relatives.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Decree 670/1976 of 5 March on pensions for the war disabled who were unable to join the Corps of Disabled Veterans. Official State Gazette No. 126, dated 07 April 1976. Law 5/1979 of 18 September on pensions, medical and pharmaceutical care, and social assistance for the relatives of those who died as a result of the Civil War. Official State Gazette No. 233, dated 28 September 1979. Law 35/1980 of 26 June on pensions for war-disabled former combatants from the Republican zone. Official State Gazette No. 165, dated 10 July 1980. Law 6/1982 of 29 March on basic allowances for civilians disabled in war. Official State Gazette No. 80, dated 03 April 1982. Law 37/1984 of 22 October recognising the rights and services rendered by those who, during the Civil War, served in the Armed Forces, the Law Enforcement Forces and the Carabineros of the Republic. Official State Gazette No. 262, dated 01 November 1984. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8 April 2013. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party.
Place of Submission	The registers of the Sub-Directorate-General for the Management of Pension Schemes, the Regional Offices for Economy and Finance, and any of those referred to in Article 16 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation
Stages of the Procedure	By submitting the duly completed application, together with the necessary documentation, to the relevant registries.
Forms	Application for a family pension arising from the Civil War. (in-person application). Application for a survivor’s pension arising from the Civil War. (in-person application). Pensions arising from the Civil War: claimants (online application). Pensions arising from the Civil War: dependants (online application).
Time limit for a decision	4 months.
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	An optional application for reconsideration, to be lodged prior to bringing an administrative appeal, must be submitted within one month to the Directorate-General of Social Security Organisation. An administrative appeal may be lodged with the High Court of Justice of Madrid within two months from the day following notification.

Special pensions for acts of terrorism

SIA Code	991613
Name	Special pensions for acts of terrorism.
Type of Procedure	Benefits.
Subject	Civil Servants.
Purpose	Recognition of special pensions for acts of terrorism in favour of those who, whilst not being entitled to a special pension under any public social security scheme, lose their lives or suffer permanent, disabling injuries as a result of acts of terrorism.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Title II of Royal Decree 851/1992 of 10 July regulating certain special pensions arising from acts of terrorism. Official State Gazette No. 184, dated 01 August 1992. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8 April 2013. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party.
Place of Submission	The registers of the Sub-Directorate-General for the Management of Pension Schemes, the Regional Offices for Economy and Finance, and any of those referred to in Article 16 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation
Stages of the Procedure	The applicant must submit the duly completed application form to the relevant registries, together with the necessary documentation.
Forms	Application for a special pension following an act of terrorism. (in-person application).
Time limit for a decision	4 months.
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	An optional application for reconsideration, to be lodged prior to bringing an administrative appeal, must be submitted within one month to the Directorate-General of Social Security Organisation. An administrative appeal may be lodged with the High Court of Justice of Madrid within two months from the day following notification.

Changes to pension details

SIA Code	994715
Name	Changes to pension details.
Type of Procedure	Benefits.
Subject	Civil Servants.
Purpose	Notify the Sub-Directorate-General for Civil Service Pension Management of any changes to details that may affect the payment of your pension or pensions: marital status, other state pensions, active employment, choice between incompatible pensions, etc.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Royal Legislative Decree 670/1987 of 30 April approving the Consolidated Text of the Law on State Pensions. Official State Gazette No. 126, dated 27 May 1987. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8 April 2013. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party.
Place of Submission	The registers of the Sub-Directorate-General for the Management of Pension Schemes, the Regional Offices for Economy and Finance, and any of those referred to in Article 16 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation
Stages of the Procedure	Once the application to amend the details has been submitted, the Sub-Directorate-General for Civil Service Pension Management will take the necessary steps in accordance with the change notified.
Forms	Amendment of civil service pension details. (in-person application). Amendment of civil service pension details. (online application). Request for payment from a financial institution abroad. (online application). Request for payment from a financial institution abroad. (in-person application). Notification of the start and end of work. (in-person application). Data reporting for the calculation of personal income tax withholding. (in-person application). Data reporting for the calculation of personal income tax withholding. (online application). Notification of removal from the payroll. (online application). Notification of removal from the payroll. (in-person application)
Time limit for a decision
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	It doesn't have one.

Recognition of retirement or early retirement pensions for civil servants covered by the State Civil Service Pension Scheme

SIA Code	185380
Name	Recognition of retirement or early retirement pensions for civil servants covered by the State Civil Service Pension Scheme.
Type of Procedure	Benefits.
Subject	Civil Servants.
Purpose	Recognition of retirement or early retirement pensions for civil servants who reach the age of compulsory retirement, those who apply for retirement of voluntary retirement, and those who are permanently unable to perform the duties specific to their body or grade, once they have been retired by the relevant personnel body. Recognition of retirement or early retirement pensions for persons who have ceased to be civil servants, in accordance with the provisions of the Tenth Additional Provision of the Consolidated Text of the State Civil Service Pensions Act.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Royal Legislative Decree 670/1987 of 30 April approving the Consolidated Text of the Law on State Pensions. Official State Gazette No. 126, dated 27 May 1987. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8 April 2013. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party and Official letter.
Place of Submission	The registers of the Sub-Directorate-General for the Management of Pension Schemes, the Regional Offices for Economy and Finance, and any of those provided for in Article 16 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation
Stages of the Procedure	As a prerequisite for the recognition of the right to a pension, the civil servant must have been granted retirement or early retirement by the competent authority, following a specific procedure for each type of retirement or early retirement.
Forms	Retirement or early retirement pension application form for those who are no longer civil servants (in-person application). Application for a retirement or early retirement pension for those who are no longer civil servants (online application).
Time limit for a decision	3 months.
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	An optional application for reconsideration, to be lodged prior to bringing an administrative appeal, must be submitted within one month to the Directorate-General of Social Security Organisation. An administrative appeal may be lodged with the High Court of Justice of Madrid within two months from the day following notification.

Recognition of pensions for the dependants of civil servants covered by the State Civil Service Pension Scheme

SIA Code	991680
Name	Recognition of pensions for the dependants of civil servants covered by the State Civil Service Pension Scheme.
Type of Procedure	Benefits.
Subject	Civil Servants.
Purpose	Recognition of widows’, orphans’ and parents’ pensions for civil servants covered by the State Civil Service Pension Scheme.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Royal Legislative Decree 670/1987 of 30 April approving the Consolidated Text of the Law on State Pensions. Official State Gazette No. 126, dated 27 May 1987. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8 April 2013. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party.
Place of Submission	The registers of the Sub-Directorate-General for the Management of Pension Schemes, the Regional Offices for Economy and Finance, and any of those referred to in Article 16 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation
Stages of the Procedure	The application must be submitted, duly completed and accompanied by the necessary documentation, to the relevant registries at any time following the death of the deceased, without prejudice to the expiry of its financial effects should it be submitted more than three months after the death.
Forms	Application for Civil Service Orphans’ Pensions. (in-person application). Application for Widows’ Pensions under the Civil Service Pension Scheme. (in-person application). Application for pensions in favour of parents under the Civil Service Pension Scheme. (in-person application). Application for a Widows’ and Orphans’ Pension. (in-person application). Application for a survivor’s pension for civil servants who retired or died before 1 January 1985. (in-person application). Application for Civil Service Orphans’ Pensions. (online application). Application for Widows’ Pensions under the Civil Service Pension Scheme. (online application). Application for a Widows’ and Orphans’ Pension. (online application). Application for pensions in favour of parents under the Civil Service Pension Scheme. (online application). Application for a survivor’s pension for civil servants who retired or died before 1 January 1985.(online application).
Time limit for a decision	4 Months
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	An optional application for reconsideration, to be lodged prior to bringing an administrative appeal, must be submitted within one month to the Directorate-General of Social Security Organisation. An administrative appeal may be lodged with the High Court of Justice of Madrid within two months from the day following notification.

Settlement of pensions of the State Civil Service Pension Scheme

SIA Code	201930
Name	Settlement of pensions of the State Civil Service Pension Scheme.
Type of Procedure	Benefits.
Subject	Civil Servants.
Purpose	To acknowledge the obligations and proposed payments in respect of all Civil Service pensions.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Royal Legislative Decree 670/1987 of 30 April approving the Consolidated Text of the Law on State Pensions. Official State Gazette No. 126, dated 27 May 1987. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8 April 2013. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party.
Place of Submission	The registers of the Sub-Directorate-General for Civil Service Pension Schemes, the Regional Offices for Economy and Finance, and any of those referred to in Article 16 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation
Stages of the Procedure	In the case of the settlement of payment obligations relating to the recognition of pensions and benefits falling within the remit of the Directorate-General for Social Security Organisation, it is not necessary to submit an explicit application.
Forms	Application for pension reinstatement (in-person application). Application for supplementary benefits for those on the minimum income (in-person application). Application for supplementary benefits for those on the minimum income. (online application). Application for pension reinstatement. (online application). Application for the aggregation of pensions (in-person application). Application for the aggregation of pensions (online application).
Time limit for a decision	4 months.
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	An optional application for reconsideration, to be lodged prior to bringing an administrative appeal, must be submitted within one month to the Directorate-General of Social Security Organisation. An administrative appeal may be lodged with the High Court of Justice of Madrid within two months from the day following notification.

Access to the Civil Service Pension Archive

SIA Code	200335
Name	Access to the Civil Service Pension Archive.
Type of Procedure	Benefits.
Subject	Civil Servants.
Purpose	Access to documents which, forming part of a file that had already been closed at the time of the request, are held in the Civil Service Pensions Archive, subject to the exclusions and restrictions laid down in the Constitution and in law.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Chapter IV of Royal Decree 1708/2011 of 18 November, establishing the Spanish Archives System and regulating the Archives System of the General State Administration and its public bodies, as well as the rules governing access to them. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8/4/2013. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party.
Place of Submission	The registers of the Sub-Directorate-General for the Management of Pension Schemes, the Regional Offices for Economy and Finance, and any of those referred to in Article 16.4 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation
Stages of the Procedure	The procedure is initiated by means of an application (standard form), which must clearly state the document or set of documents to which it relates, as well as the applicant’s identity and an address for correspondence purposes.
Forms	Application to access to the Civil Service Pension Archive. (in-person application). Application to access to the Civil Service Pension Archive. (online application).
Time limit for a decision	1 Month.
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	An appeal to the Head of the State Secretariat for Social Security and Pensions, within one month if the decision is express, or within three months if it is not.

Pensions under Community Regulations

SIA Code	185390
Name	Pensions under Community Regulations.
Type of Procedure	Benefits.
Subject	Civil Servants.
Purpose	Recognition of pensions for civil servants (retirement/early retirement or disability) and their dependants (widows’, orphans’ or parents’ pensions) where such civil servants have proven that they made contributions to public pension schemes whilst residing in Member States of the European Union or the European Economic Area, or in Switzerland.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Regulation (EC) No 987/2009 of the European Parliament and of the Council of 16 September 2009, laying down the procedure for implementing Regulation (EC) No 883/2004 on the coordination of social security systems (Text with relevance for the EEA and Switzerland). Royal Legislative Decree 670/1987 of 30 April approving the Consolidated Text of the Law on State Pensions. Official State Gazette No. 126, dated 27 May 1987. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8 April 2013. Regulation (EC) No 883/2004 of the European Parliament and of the Council of 29 April 2004 on the coordination of social security systems (Text with relevance for the EEA and Switzerland). Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party.
Place of Submission	The registers of the Sub-Directorate-General for the Management of Pension Schemes, the Regional Offices for Economy and Finance, and any of those referred to in Article 16 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation
Stages of the Procedure	An application for the application of Community Regulations implies that, unless the applicant states otherwise, any pensions to which they may be entitled under the legislation of all the Member States in which periods of contribution or insurance have been credited will be recognised and paid.
Forms	Application for a retirement pension under Community Regulations. (in-person application). Application for a disability pension under Community Regulations. (in-person application). Applications for survivors’ pensions under Community Regulations. (in-person application).
Time limit for a decision	4 months.
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	An optional application for reconsideration, to be lodged prior to bringing an administrative appeal, must be submitted within one month to the Directorate-General of Social Security Organisation. An administrative appeal may be lodged with the High Court of Justice of Madrid within two months from the day following notification.

Support for victims of violent crime

SIA Code	185400
Name	Support for victims of violent crime.
Type of Procedure	Benefits.
Subject	Civil Servants.
Purpose	Recognition of public assistance for the benefit of direct and indirect victims of intentional and violent crimes committed in Spain, resulting in death, serious bodily injury, or serious damage to physical or mental health, as well as for the benefit of victims of offences against sexual freedom, even where these were committed without violence.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Law 35/1995 of 11 December on support and assistance for victims of violent crimes and sexual offences. Official State Gazette No. 296, dated 12 December 1995. Royal Decree 738/1997 of 23 May setting out the rules for its implementation. Official State Gazette No. 126, dated 27 May 1997. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8 April 2013. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party.
Place of Submission	The registers of the Sub-Directorate-General for the Management of Pension Schemes, the Regional Offices for Economy and Finance, and any of those referred to in Article 16.4 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation
Stages of the Procedure	Applications should be addressed to the Sub-Directorate-General for the Administration of Pensions, within the Ministry of Inclusion, Social Security and Migration.
Forms	Application for Financial Assistance for Direct Victims of Violent Crimes (in-person application). Application for Financial Assistance following a Death for Indirect Victims of Violent Crimes (in-person application). Application for Financial Assistance towards Funeral Expenses for Indirect Victims of Violent Crimes (in-person application). Application for Financial Assistance for Direct Victims of Violent Crimes (online application). Application for Financial Assistance following a Death for Indirect Victims of Violent Crimes (online application) Application for Financial Assistance towards Funeral Expenses for Indirect Victims of Violent Crimes (online application).
Time limit for a decision	6 months.
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	An appeal must be lodged with the National Commission for Aid and Assistance to Victims of Violent Crimes and Crimes against Sexual Freedom or with the Directorate-General for Social Security Organisation within one month An extraordinary appeal for review, as provided for in Law 30/1992 on the RJAP and the PAC, against the decisions of the aforementioned Directorate-General and against the Commission’s resolutions, to be lodged with the Ministry of Inclusion, Social Security and Migration within a period of 4 years or 3 months, depending on the cases set out in Article 118 of the aforementioned Act.

Recognition of accrued but unpaid earnings

SIA Code	994676
Name	Recognition of accrued but unpaid earnings.
Type of Procedure	Benefits.
Subject	Civil Servants.
Purpose	Upon application by a legitimate party, to pay to the heirs under civil law, in the event of the death of the beneficiary of any civil service pension, the amounts comprising that pension, which have accrued but not been received.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Royal Legislative Decree 670/1987 of 30 April approving the Consolidated Text of the Law on State Pensions. Official State Gazette No. 126, dated 27 May 1987. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8 April 2013. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party.
Place of Submission	The registers of the Sub-Directorate-General for the Management of Pension Schemes, the Regional Offices for Economy and Finance, and any of those referred to in Article 16 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation
Stages of the Procedure	The decision regarding accrued entitlements shall be taken by the relevant civil service pensions departments, taking into account both any documentation that may be provided by the heir or heirs, where applicable, and the documentation held by those departments.
Forms	Claim for accrued but unpaid earnings. (in-person application). Claim for accrued but unpaid earnings. (online application).
Time limit for a decision	4 months.
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	No.
Appeals	An optional application for reconsideration, to be lodged prior to bringing an administrative appeal, must be submitted within one month to the Directorate-General of Social Security Organisation. An administrative appeal may be lodged with the High Court of Justice of Madrid within two months from the day following notification.

Viewing data on Civil Service pensioners

SIA Code	202789
Name	Viewing data on Civil Service pensioners.
Type of Procedure	Benefits.
Subject	Civil Servants.
Purpose	Find out about the benefits paid for Civil Service pensions.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8/4/2013. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party.
Place of Submission	Social Security e-Office.
Documentation
Stages of the Procedure	The interested party may access their civil service pension details, either in person or through a representative or authorised agent, via the ‘Civil Service Pensions’ section of the Social Security e-Office.
Forms	Checking pension details. Online application.
Time limit for a decision
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	Not applicable.
Appeals

Advance payments from the Maintenance Payments Guarantee Fund

SIA Code	993614
Name	Advance payments from the Maintenance Payments Guarantee Fund.
Type of Procedure	Benefits
Subject	Civil Servants
Purpose	To ensure that minor children receive any recognised and unpaid maintenance payments, as set out in a court-approved agreement or in a court order relating to proceedings for separation, divorce, annulment of marriage, parentage or maintenance, by means of the payment of a sum which shall be treated as an advance payment.
Responsible Body	General Directorate of Social Security Organisation.
Regulations	Royal Decree 1618/2007 of 7 December on the organisation and operation of the Maintenance Payments Guarantee Fund. Official State Gazette No. 299, dated 14/12/2007. Resolution of 5 September 2013, issued by the Directorate-General for Staff Costs and Public Pensions, approving the official form for applying for an advance payment from the Maintenance Payments Guarantee Fund, as regulated by Royal Decree 1618/2007 of 7 December. Order HAP/547/2013, of 2 April establishing and regulating the Electronic Register of the Ministry of Finance and Public Administration, Official State Gazette No. 84, dated 8/4/2013. Royal Decree 1671/2009 of 6 November partially implementing Law 11/2007 of 22 June on citizens’ electronic access to public services; Official State Gazette No. 278, dated 18 November 2009.. Law 39/2015 of 1 October, on Common Administrative Procedure for Public Administrations. Official State Gazette No. 236, dated 2 October 2015.
Start Form	Interested party.
Place of Submission	The registers of the Sub-Directorate-General for the Management of Pension Schemes, the Regional Offices for Economy and Finance, and any of those referred to in Article 16.4 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.
Documentation	The documents to be submitted as part of this procedure are listed in the application form – for in-person applications – which is included below in the ‘Forms’ section.
Stages of the Procedure	The procedure is initiated by an application from the member of the family unit who has the care and custody of the child entitled to the advance payment, submitted using the official form. The maximum time limit for reaching a decision and issuing notification in ordinary proceedings is three months; and in urgent proceedings, two months. These proceedings shall commence when: (INCOMPLETE)
Forms	Application for advance payments from the Maintenance Payments Guarantee Fund (in-person application) (pdf). Application for advance payments from the Maintenance Payments Guarantee Fund. (online application).
Time limit for a decision	3 months.
Resolution Bodies	General Directorate of Social Security Organisation.
End of Route	Yes.
Appeals	An optional appeal for reconsideration may be lodged with the Directorate-General for Social Security Organisation within one month. An administrative appeal must be lodged with the administrative courts within two months.

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