2022 Notices

The RED News Bulletin 2/2022 is now available in the RED news area. It contains the following items:

• New version of SILTRA 3.1.0
• Incorporation of the over-the-counter collection header data in the CEL file (Consultation of the status of settlements).
• Ex officio update of payment settlements: Information referral procedure.
  

NOTICE OF RELEASE OF NEW VERSION SILTRA 3.1.0

 The new version of SILTRA is available in the download area
Please note that the automatic download of this version is not operational. To update SILTRA to the latest version 3.1.0, on this occasion and exceptionally, it will be necessary to manually download the update from the Social Security website in the following route: Sistema RED/Sistema de liquidación Directa/Software/SILTRA .
For further information see BNR 02/2022

In view of the issues that are occurring with the new version of the SILTRA 3.1.0 application, we inform you of the actions to be taken:

• Message "Undefined error in the validation process: For input string: "X "

This incident prevents the sending of the CRA file and occurs when a NAF is not correctly reported ("X" is the last digit of an incorrectly completed NAF).

• Issue of certificate selection

This problem stems from the way the Windows store handles certificates.

In order to resolve the issue you will need to do the following:

• Remove all expired/revoked/invalid certificates from the Windows certificate store.
• Rename the alias of certificates that have duplicate aliases.

SUPPORT PROLONGING ACTIVITY OF PERMANENT EMPLOYEES IN TOURISM, COMMERCE AND HOTEL AND CATERING SECTORS.

              The one hundred and twentieth additional provision of Law 11/2020, of 30th December, on the General State Budget for 2021, establishes a   50% rebate, with an indefinite character, on employer Social Security contributions for common contingencies and joint collection of Unemployment, FOGASA and Vocational Training, corresponding to permanent discontinuous workers in the tourism, commerce and hotel and catering sectors linked to the same, who carry out their productive activity during the months of February, March and November of each year.

              With the aim of enabling the calculation of this case during the corresponding periods for 2022, we hereby inform you that both the communication of the UNUSUAL CAUSE IN THE CONTRIBUTION 017 in the Contribution Account Code, when applicable, and the ADDITIONAL SITUATION OF AFFILIATION 420 are now available in the labour relations registers of the workers affected.

Referral of IT parts - Artists' Collective

As of 23 February 2022, the RED system (Online Network and Remittances) has been enabled for the submission of Temporary Incapacity reports for workers included in the group of artists (Regime 0112).

The RED News Bulletin 3/2022 is now available in the RED news area. It contains the following items:

• Royal Decree Law 2/2022 of 22 February.
• RDL 2/2022. Articles 1 and 2: Exemptions from the obligation to pay contributions for self-employed workers.
• RDL 2/2022. DA First and Second: Transition to the new Erte of Art. 47 and 47 Bis of the ET and contribution benefits.
• RDL 2/2022. DA Third: Extension of the duration of the Mecuida Plan.
• RDL 2/2022. DA Fourth: Temporary force majeure in the case of companies and workers affected by the volcanic eruption in the Cumbre Vieja area.
• RDL 32/2021. Employment contracts due to circumstances of production.
• RDL 32/2021. Employment contracts for the improvement of employability and labour insertion - Employment Activation Programmes.
• RDL 32/2021. Employment contracts for the improvement of employability and labour insertion - Employment Activation Programmes.
• Law 21/2021: Reduction of 75% of the employer's contribution for common contingencies during the TD situation of domestic employees aged 62.
• Law 21/2021: Reduction of 75% of the employer's contribution for common contingencies during the TD situation of domestic employees aged 62.
• Order PCM/1353/2021: Amendment of the second transitional provision.
• Order PCM/1353/2021: Special System for Domestic Employees. Application of Article 14.2 .
• Royal Decree 152/2022, of 22 February, establishing the minimum professional wage for 2022
• New service for requesting a change of contribution basis in special agreements through the Red System.
• Additional contribution for fixed-term contracts of less than 30 days.
• New version of Siltra 3.1.2.
• Validation of Siltra file formats 3.1.0. and 3.1.2.
• Updated version of Siltra 3.1.2.
  

Variations and corrections of data for users of the RED System.
As a continuation of the notice published on 11 November and BNR 7/2021 on the same subject, the updated table with the new data whose variation and correction can be made by the RED System until the settlement is confirmed is attached below.

* Actual Date of Variation

NEW VERSION OF SILTRA:
 
We inform that the new version of SILTRA is available in the download area

Please note that the new 3.1.2 version can be automatically upgraded from version 3.0.0 or higher. Users connecting from versions 2.3.2. or earlier will not be able to upgrade automatically and will have to proceed with the manual version upgrade at the following path: RED System/Direct Settlement System/Software/SILTRA.

This version fixes several issues detected in SILTRA 3.1.0. Further information is available in the section Notes on version  3.1.2.

DA 4 RDL2/2022: VOLCANIC ERUPTION IN THE CUMBRE VIEJA AREA

For the application of the ERTE exemptions and contribution characteristics for the payment periods of March and, in theory, April 2022, in regard to companies and workers in the Canary Islands affected by the volcanic eruption in the Cumbre Vieja area, as referred to in DA 4 of RDL 2/2022, until the communication of the values of the CAUSE FOR UNUSUAL CONTRIBUTION and TYPE OF INACTIVITY for the periods to which the measure of the aforementioned RDL extends, as reported in the BNR 3/2022, should be reported, through CASIA - Request for processing; Subject: Affiliation, registrations and deregistrations; category: Variation of data for employed persons; Subcategory: DR ERTE La Palma-, of the existence of the ERTE and of the workers and periods affected by them. When the presentation of the corresponding CPCs and TYPE OF INACTIVITY values  is available through the RED system, the person concerned will be informed.

SAA 420 ANNOTATION DEADLINE MODIFICATION

Notice is hereby given that the deadline for notification of the ADDITIONAL STATUS OF AFFILIATION 420 - INTERMITTEN - PERMANENT EMPLOYEE. TOURISM. TRADE. HOSPITALITY. BONUS.

As of today 17.03.2022 they will be allowed to be booked throughout the month to which they refer, and during the following month until the confirmation settlement confirmation.

RDL2/2022 DA1: extension of ERTES RDL18/2021

We hereby inform you that the presentation of responsible declarations and communication of the values of the INACTIVITY TYPE field corresponding to the period of March 2022 of the ERTES referred to in RDL18/2021, of 28 September, extended until 31 March in accordance with the provisions of the first additional provision of RDL 2/2022, of 22 February, is now available.

New version of SILTRA 3.1.3.

Today, 23 March, a new version of SILTRA (version 3.1.3) has been released.  Due to technical problems, the automatic download of SILTRA version 3.1.3 cannot be offered.

This version contains the same functionalities as 3.1.2 but incorporates as a new feature the use of the Windows certificate store, , which allows the automatic download of future SILTRA versions.

Users who already have version 3.1.2 installed will need to download version 3.1.3 first in order to be able to upgrade automatically to  the next  versions to be released, .

To update SILTRA to the latest version 3.1.3 you must manually download the update from the Social Security website in the following route:
RED System/Direct Settlement System/Software/SILTRA.

For information on the installation of updates, you can go to the Social Security website at the following route:
RED System/Direct Settlement System/Documentation/User Manuals/SILTRA Manuals.

NEW FIER: SELF-EMPLOYED CONSULTATION BY NAF

It is reported that, from 24 March 2022, the FIER service will include in its home screen two options to search for information: search by "Companies" or by "Self-employed". In this way, you can consult the information contained in the INSS EMPRESAS file relating to self-employed workers included in the Special Scheme for Self-Employed Workers or in the Special Scheme for Sea Workers.
The FIER home screen, when opting for the "Self-employed" search form, will display the following mandatory fields:

Finally, we inform you that the new version of the FIER User Manual can be consulted in the section Manuales de usuarioNetwork System/ INSS/ User Manuals. It is also reminded that the structure of the FIE 2.0 message, its content and the description of its fields, as well as their possible values, are included in the record design that can be consulted in the section Sistema Red/ INSS/ Instrucciones Técnicas.

The RED News Bulletin 4/2022 is now available in the RED News area. It contains the following items:

• Order PCM/244/2022. General aspects.
• Order PCM/244/2022. Contribution bases during the suspension or reduction of working hours due to Furlough or Red mechanism.
• Order PCM/244/2022. Special system for employed agricultural workers. Inactivity periods. Article 14.2.
• Order PCM/244/2022. Special system for domestic employees. Article 15.
• Order PCM/244/2022. Training contracts in alternation. Fourth transitional provision.
• Agreement of the Council of Ministers. Travel agency Red network mechanism.
• Royal Decree Law 5/2022 of 22 March
• Royal Decree 1435/1985. Artistic fixed-term employment contract.
• General Law on Social Security Article 151.3
• Royal Decree 2064/1996. Article 32.
• Workers' statute Art. 47.7 and Additional Provision Twenty-sixth.
• Organic Law on Universities. Identification of temporary contracts.
• Substitution contracts. Proceedings in certain cases.
• Annotation of the collective field of workers in contracts formalised without continuity with respect to a previous one.
• Royal Decree-Law 4/2022. Deferrals in the agricultural sector.
• Royal Decree-Law 6/2022. Deferrals in the transport sector and the Special Regime for the Sea.
  
 

Notice of Service Closure.

Please be informed that for maintenance and application upgrades, the SLD and RED direct services as well the contribution file processing are expected to be closed until 4th April. This stop does not affect affiliation services or remittances.

ERROR DOWNLOADING REPORTS OF "TEMPORARY DISABILITY ONLINE” APPLICATION

Currently, downloading reports from the "Temporary Disability Online" application, located in the RED Online System, only works if accessed through the Internet Explorer browser. However, a version of the application that is compatible with all browsers is in the works. This new version is expected to be operational in June.

Until this version is available, there is an option to use the Internet Explorer browser and therefore download the reports. To do this, go to the Edge browser settings and select the “Default Browser” option in the menu on the left. Once there, in the “Internet Explorer Compatibility” section, in the drop-down next to the option "Allow Internet Explorer to open sites in Microsoft Edge", you will need to select "Never".

In addition, in order to download the reports, the site https://w2.seg-social.es must be listed under “Trusted Sites” in the “Security” section of the “Internet Options””. This way, when loading the site via Edge in Internet Explorer mode, the window for choosing the certificate appears again, but the "Unauthorised access" warning no longer appears.

Finally, the following configuration is recommended for the PDF reader product (Adobe Reader):

Deadline for replying to TGSS submissions.

Please note that, as established in article 18 of the General Regulation on the Contribution and Settlement of other Social Security Rights approved by RD 2064/1995 of 22 December, the General Treasury of the Social Security has a period of 48 hours to issue replies to the submissions received, so you are advised to take this period into consideration when planning the process of sending the base files  and receiving replies, especially if you wish to make use of the direct debit payment method or if you send the submissions in the last days of the submission period.

The RED News Bulletin 5/2022 is now available in the RED News area. It contains the following items:

• Order PCM/121/2022 of 24 February, amendment to the Second Transitional Provision of Order PCM/1353/2021.

CASIA Incident

There has been a problem in accessing certain services including CASIA. We are working to fix it as soon as possible

CASIA incident rectified

The incident that occurred in accessing certain Virtual Office services has been resolved as of 13:30.

Telephone service Notice
Due to circumstances beyond the control of the Treasury General, it is possible that the telephone service may not be operating normally on Friday 13 May. We apologise for any inconvenience caused.

The RED News Bulletin 6/2022 is now available in the RED News area. It contains the following items:

• Direct Settlement System: Extension to the Special Scheme for Coal Mining.
• Calculation of the Social Security contribution benefits applicable to Redundancy procedures and the Red mechanism.
• Special System for Domestic Employees. Admissibility contract 300 -Indefinite fixed-term discontinuous contract.
• Organic Law on Universities. Identification of temporary contracts. Work contract.
• Substitution contracts. Proceedings in certain cases
  

Telephone service notice
Due to circumstances beyond the control of the Treasury General, it is possible that the telephone service may not be operating normally on Thursday 26 May. We apologise for any inconvenience this may cause

Notice of Service closure.

Due to the implementation of new functionalities in the Direct Settlement System, the RED Directo and SLD services will be closed from today, 1 June, for two days. No files will be processed during this time. This shutdown does not affect the files and membership services, which will remain open. Information on the opening of the services will be provided via this same channel.

RED Direct and SLD opening

The RED Directo and SLD services will be opened this morning and will start processing the files.

Telephone service Notice

Due to circumstances beyond the control of the Treasury General, it is possible that the telephone service may not be operating normally on Monday 13 June. We apologise for any inconvenience caused.

Since the implementation of the values of the field WORKER COLLECTIVE 967 - Unforeseeable production circumstances and 968 - Foreseeable production circumstances, in the annotation of contracts 402 and 502, when changing these contracts into permanent contracts (x09 and x89), it was necessary to carry out deregistration and registration operations.

The necessary amendments have been made so that this change can be carried out by means of a contract alteration.

Due to the particular features of the WORKER COLLECTIVE field, once the alteration has been carried out, the new permanent contract will maintain the value of said field that was recorded in the temporary contract, a circumstance that must be taken into account for any subsequent modification made to the permanent contract.

SHUTDOWN AFFILIATION REMITTANCE PROCESSING

Please be informed that due to technical problems no AFI files will be processed today 08.07.2022 or during the weekend.

The files can be sent to this TGSS, but will not be processed until Monday.

Failure to send Automatic Response by Acredita Mailboxes

As a result of an IT problem, the Acredita Mailboxes have been generating automatic responses in a loop. For this reason, the Automatic Response procedure of the Acredita mailboxes has been stopped for the time being. When the incident is resolved, it will be communicated through this same channel. In the meantime, users of RED authorisations can continue to send incidents to the Acredita mailboxes and these will be resolved by the corresponding Provincial Directorate as normal.

The RED News Bulletin 7/2022 is now available in the RED News area. It contains the following items:

• Regular fixed-term contracts. Information from the SEPE and the Directorate General for Employment.
• Relief workers. Amendments to the area concerning contributions
• Virtual office of the Network System. Access to Document Verification Services.
  

New Casia procedures

The following new procedures have been included in the "CASIA (Coordination, Attention and Integral Support to the Authorised RED)" service for the Authorised RED:

• Affiliation Matters, registrations and deregistrations: the data changes indicated may be requested by Casia once the notification period available in RED has elapsed:
  • Trading group
  • Occupational Classification
  • Special Work Report
  • Contribution exclusion
  • Relief
  • Reason for replacement
  • Inactivity_CTP_Activity Strike/ERE
  • Additional Affiliation Situations
  • Loss of Profit
  • Other Data on the Employment Relationship
  • Request for notification of ERTE outside the RED deadline.

• The Casia catalogue is also extended to the following procedures that cannot be carried out through the functionalities of the RED System:
  • Application for the Entry of Back payments
  • Applications for distribution of contribution limits for multiple employment.

• The following existing ERTE procedures have been withdrawn:
  • ERTE and Special Situations 406
  • Provide documentation of the existence of ERTE.

Notice of service closure.

Due to the implementation of new functionalities in the Direct Settlement System, the RED Directo and SLD services will be closed from tomorrow, 1 September, for approximately two days. No files will be processed during this time. This shutdown does not affect the files and membership services, which will remain open. Information on the opening of the services will be provided via this same channel.

New service in SEDESS - Application for return of TD benefit paid in a delegated payment scheme and not deducted in the contribution bulletins

The creation of a new service in the Social Security Electronic Office for processing through electronic registration is reported. This is the procedure Request for return of temporary disability benefit paid under the delegated payment scheme and not deducted in the contribution bulletins which is located in the "Companies" section under the "Benefits" sub-section.
Through the aforementioned service, companies that are obliged to collaborate in the delegated payment of the temporary disability benefit in accordance with article 102.1.b of the TRLGSS, may attach the request for return of the temporary disability benefit paid in delegated payment that has not been deducted in the contribution bulletins. The province of processing is the province where the company claiming the return is domiciled.

SLD Services

Following the closure that began yesterday, 1 September, the RED Directo and SLD services are now open again and files are being processed.

The RED News Bulletin 9/2022 is now available in the RED News area. It contains the following items:

• RDL 11/1998 substitution contracts with allowances Person in charge of the family relationship clarification declaration
• Professional Sportspeople contract
• Law17/2022 doctoral research personnel access contract
• New procedures available in CASIA.
• New version of SILTRA 3.1.4.
  

New version of SILTRA 3.1.4.

A new version of SILTRA (version 3.1.4) will be released on 25 October.
This version contains the same functionalities as 3.1.3 but incorporates a correction that solves a connection problem with the Social Security General Treasury if Java version 8 update 351 is used.

Users who have already upgraded their installations to this version of the Java Virtual Machine (update 351) and have version 3.1.3 or earlier installed, will need to manually download version 3.1.4.

Users with version 3.1.3 and Java Virtual Machine version prior to update 351 will be able to upgrade automatically.

The 3.1.4 version can be manually downloaded from the Social Security website in the following route:
RED System/Direct Settlement System/Software/SILTRA.

For information on the installation of updates, you can go to the Social Security website at the following route:
RED System/Direct Settlement System/Documentation/User Manuals/SILTRA Manuals.

The possible cases that may occur in the installations of authorised persons are listed in the following table:

In order to facilitate the management of messages deposited in the main user's RED mailbox, a new service has been created in the Virtual Office of the RED System, within the "User Management" section located in the "Authorisation Management" tab, called "Consultation/Modification of official communications reception delegation". By means of this new service, the main user will be able to delegate to the RED mailboxes of any of their secondary users the reception of messages sent automatically through this system from the bodies and entities of the Social Security Administration; the main user will continue to receive messages in their own RED mailbox and will not be able to delegate the reception of messages in response to an action previously carried out by them in this system.

For this purpose, the messages whose receipt has been defined as delegable have been grouped into the following subject areas:

• AFI: communications issued by the Social Security General Treasury regarding Affiliation.

• COT: communications issued by the Social Security General Treasury regarding Contributions.

• INSS: communications issued by the Spanish National Social Security Institute (INSS) on TD processes.
  

• FIE: referral of the INSS file for the Company.

The main user may delegate the reception of messages for all or some of the subjects, independently, and to the same or to different secondary users, under the principle that only one single receiver is allowed for each subject, and that the delegation shall affect all messages classified within each of the subjects in which the delegable communications have been established; the change of receiving user shall take effect from 0 hours on the day following the day of the application.

The table of the relationship between messages and subjects can be consulted in the drop-down menus accessible from the service itself, and in the description of the same which has been included in the new version of the "Authorisation Management Manual" which is updated and available to users on the following route of the website: Inicio/Información útil /Sistema RED /Incorporación Sistema RED. Authorisations /Documentation /User Manuals.

NEW APPLICATION FOR THE ONLINE MANAGEMENT OF TEMPORARY DISABILITY REPORTS (INCAWEB)

Please be informed that, as from 23 November 2022, a new version of the application "ONLINE MANAGEMENT OF TEMPORARY DISABILITY REPORTS" (INCAWEB), located in the Online RED system, will be available. This new version:

• Is compatible with all internet browsers.
• Allows the download in PDF format of the reports generated by the recording of sick leave, confirmation and discharge of Temporary Disability.

Likewise, a new User Manual has been prepared entitled "User Manual of the new application for Online Management of Temporary Disability Reports", which explains the functionalities of this new version, and which is available in the section Red System/ INSS/ User Manuals.

Telephone Service notice
Due to circumstances beyond the control of the Treasury General, it is possible that the telephone service may not be operating normally on Monday 28 November. We apologise for any inconvenience caused.

Correction of issues new application for the online management of temporary disability reports (INCAWEB)

We inform that, since this morning, a new version of the application "ONLINE MANAGEMENT OF TEMPORARY DISABILITY REPORTS" (INCAWEB) is in operation, which corrects all the issues detected so far. In order for this new version to work properly, users of RED authorisations are advised to clear the caches of the browsers they use.

Users who detect new issues in the application must notify the National Institute of Social Security of them via the mailbox it.inss-sscc.area-pago-delegado@seg-social.es or via the 901 50 20 50 and 91 541 02 91 telephone lines, marking option 1.2 "For incidents with medical reports of TI in the RED System or Direct Settlement System".

Notice of Service closure 

We hereby inform you that, as a result of an unexpected issue in the computer programmes, there will be a temporary interruption in the on-line services of the RED System, RED Directo and the Direct Settlement System. The time of restoration of service will be informed in due course.

The RED News Bulletin 10/2022 is now available in the RED News area. It contains the following items:

• Law 12/2022: Contribution reductions for employer contributions to employment plans.
• Law 31/2022: Intergenerational equity mechanism -MEI-.
• Law 31/2022: Reduction of Social Security contributions in the provinces of Cuenca, Soria and Teruel. Workers employed by another person.
• Law 31/2022: Reduced Social Security contributions in the provinces of Cuenca, Soria and Teruel. Self-employed workers.
• Royal Decree-Law 16/2022. Special System for domestic employees.
• Royal Decree-Law 20/2022 of 27 December.
• Updating of standardised coal mining bases for the year 2022.
• Royal Decree 504/2022. National classification of occupations.
• Instructions for the assignment of the Social Security number and registration of foreign national researchers who are hired on the basis of the types of contract regulated in Law 14/2011, of 1 June, on Science, Technology and Innovation.
• Alternating training contract (Art.11.2 RDL 2/2015)
• Intergenerational equity mechanism -MEI-. Specific actions to be carried out by mutual society partners.
  

After rectifying the incident, the online services of the RED System, RED Direct and the Direct Settlement System were opened today, 16 December.

Correction of issues detected on the application for the online management of temporary disability reports (INCAWEB)

We inform you that as of today all the incidents detected so far in the application "ONLINE MANAGEMENT OF TEMPORARY DISABILITY REPORTS" (INCAWEB) have been corrected.
In any case, it must be remembered that users who detect new issues in the application must notify the National Institute of Social Security of them via the mailbox it.inss-sscc.area-pago-delegado@seg-social.es or via the 901 50 20 50 and 91 541 02 91 telephone lines, marking option 1.2 "For incidents with medical reports of TI in the RED System or Direct Settlement System".

A "Correction of errors in RED News Bulletin 10/2022" is now available in the RED News area.