Cookies Notice

This website uses cookies to help you have a better user experience. If you continue to browse you are consenting to accept the above cookies and accept our cookies policy. Cookies are not used to collect personal information.

Authorisation and administrative procedures

What do you need to be able to use RED Direct?

To have Social Security Digital Certificate and authorisation to use RED Direct

What is the Digital Certificate and why is it necessary?

A digital certificate is an electronic security mechanism that ensures confidentiality of communications between citizens, businesses and other public institutions through open communication networks. It guarantees that only the individual can access the information and prevents identity theft.

It is necessary because communication between the users and the TGSS takes place over the Internet and for this to be possible, it is necessary to guarantee the security of all communications over the network.

What type of Digital Certificate do I need to access RED Direct?

Any Digital Certificates issued for Social Security procedures may be used on RED Direct ( List of accepted digital certificates) .

These Certificates allow the user to carry out transactions over the Internet, guaranteeing the security of the communications and giving legal validity to any electronic transaction that is made.

Digital Certificates are personal and non-transferable, and they not only guarantee the security of communications but also provide legal validity.

Can anyone with a digital certificate access the RED Direct services?

No. Citizens who have a Digital Certificate can access information regarding their employment status. To access RED Direct, a citizen must be registered as a user with an authorisation on RED Direct.

Where do you apply for authorisation?

To start using RED Direct, an authorisation must be requested by going to the User Support Unit at any of the Provincial Offices of the TGSS. It can also be requested via the Electronic Register of the e-Office.

Is it completely safe?

The Digital Certificate is an electronic security and privacy device that guarantees the integrity, identity and non-refusal of electronic communications. By using encryption it allows a message to be modified so that its content is illegible to all persons except the addressee. Unencryption, the opposite of encryption, makes an encrypted message readable again..

The Digital Certificate also uses encryption, so that the sender of a message can be sure that only the recipient can read its contents.

Who can apply for an authorisation?

RED Direct authorisation is granted to companies, groups of companies, licensed professionals and other individuals who fill out and submit contribution documents in the course of their activity, as the representatives of persons who are required to pay contributions, provided they manage CCCs with no more than 15 workers when they request authorisation.

What documentation must be presented?

Once the relevant information has been received and the digital certificate has been obtained, applicants shall submit the authorisation application (form FR101).

In addition to the duly completed authorisation application form (FR101), the following documentation must also be submitted:

  • Photocopy of the applicant's identification document (DNI, NIE, Passport)
  • Documentation certifying authority to represent the Legal Person or the Individual.
  • Where the authorisation is the Member of a Professional Association type, the certificate of Professional Association membership shall also be required.

What types of authorisations are there?

RED System authorisations can be of the following types:

  • Authorisation to act on your own behalf: where only CCCs or NAFs whose NIF matches the authorisation's NIF will be managed.
  • Authorisation to act on behalf of others: where CCCs or NAFs whose NIF does not match the authorisation's NIF will be managed. Here we can distinguish between two different types:
    • Professionals with an Association: when the individual or legal person to whom the authorisation is granted is a Member of a Professional Association exercising one of the following Professions: Social Studies Graduates, Administrative Agents, Lawyers, Economists, Mercantile and Business Graduates, Estate Agents, Tax and Insurance Agents, Property Administrators, Industrial Technical Engineers, Prosecutors and Registrars.
    • Third Parties: in those cases where contribution account codes are managed whose NIF is different to the authorisation's NIF and the conditions to apply for the Member of a Professional Association authorisation are not met.

All these types of authorisation can be granted to both an Individual and to a Legal Person.

Who takes care of it?

The TGSS Telephone Support Service is available Monday to Friday  from 08:30 to 18:30, on 901 50 20 50.
Complementary Content