The payment of pensions by cheque for March 2020 has been suspended in those countries where confinement measures related to the COVID-19 health crisis have made it impossible to distribute them. Cheques withheld by the spanish Social Security system shall be forwarded to their legitimate recipients once mobility restriction measures in the country of residence have been lifted. Nevertheless, the payment of pensions abroad by bank transfer does not pose any difficulties . Therefore, those pensioners who had been receiving their pension by cheque can request their payment method be changed to bank transfer, and thus receive their pension without delay.

To request this change:

• If you have a cl@ve e-certificate, use the Change of address and bank details service at the Social Security e-Office.
• If you do not have an electronic certificate, use this form and send it filled in via the Presentation of other written documents, applications and communications (National Social Security Institute ) without a certificate service, accompanied by your identity document and a document accrediting the bank account holder.

The countries initially affected by this restriction are: 

BOLIVIA
PHILIPPINES
HONDURAS
INDIA
CUBA