Applications and data communication

What data must the pensioner provide their management body with?

The pensioner must communicate any of the following changes to their management body within 30 days of them happening:

  • Changes of address: usual or tax residence.
  • Beginning of work.
  • Changes in economic situation: work income, awarding and/or receipt of other benefits or pensions, either national or foreign, or any other type of income.
  • Changes in family situation: marital status, birth, deaths...

Likewise, and always before the 1 March each year, pensioners that have been awarded minimum supplements in their pension and who have obtained gross income from work income, capital or other items (above the annual established amount), must expressly declare this income.

To communicate these changes, the pensioner has a series of formsavailable to them that can be found on this web page. Once the pensioner has completed and signed the form, it can be sent by ordinary mail or presented at any of the Social Security Service and Information Centres (CAISS).

How should changes in bank and home address details be communicated?

To communicate these changes, the pensioner has a form called "Change of bank details and address" available to them.

Once the pensioner has completed and signed the form, it can be sent by ordinary mail or presented at any of the Social Security Service and Information Centres (CAISS).

 

Does the pensioner's death need to be communicated?

Death must always be communicated, presenting the pensioner's death certificate at any of the Social Security Service and Information Centres (CAISS).

 

How can a certificate for proving whether a Social Security pension is received or not be obtained?

  • If they have a Digital Certificatethey can directly obtain the certificate that proves they are receiving the pension or, where appropriate , do not feature as the public pension holder through the Electronic Office service, known as "Collecting Public Pensions".
  • If they do not have a Digital Certificate, in order to request the certificate proving whether or not they are receiving the Social Security pension, they can use the form known as the "Certificate Application". Once they have completed and signed the form, it can be sent by ordinary mail or presented at any of the Social Security Support and Information Centres (CAISS).

How is it possible to obtain information on the benefit application presented?

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