Social Security offers a telephone service that enables you to send information and carry out various processes over the phone, eliminating the need to visit the office. It is committed to: always answering, providing the information and data required in the shortest possible time and treating it with the utmost confidentiality.
Helpline 901 16 65 65 for pensions and other benefits (INSS)
Helpline 901 10 65 70: automated appointments for pensions and other benefits (INSS)
Helpline 901 50 20 50 for Affiliation, Registration, Collection, Deferments, RED, SLD, Online Services and General Information (TGSS)
Helplines of Social Security offices and other centres
In order to maintain the confidentiality of your information, all reports and related documents will only be sent to the name and address that we have on our files.
If the details you provide are different from the details we hold on our database, we will send you a form (postage will be paid by the addressee) that enables you to simply update your details so that, once we are certain of your identity, we can send you the requested information.
To help us deal with your query more easily, please have the necessary documentation to hand: DNI (National Identity Document), NAF (Registration Number), CCC (Contribution Account Code) etc.